Welcome to the 53rd edition of Service without Boundaries, the U-Freight Group’s newsletter.
Early September saw over 150 delegates from our offices and partners around the world meet up in Hong Kong for the U-Freight Group’s first global sales conference since the Covid-19 pandemic struck.
The three day event, which culminated in a party at the Kerry Hotel attended by nearly 600 staff and guests to celebrate the company’s 55th birthday, saw those delegates exploring ways to build on the group’s successful track record, which is based on a legacy of innovation and investment, as well as cooperative growth.
Since 1968, U-Freight has developed a network of subsidiary companies and long-standing exclusive agents, that offers the full range of air, ocean and overland freight and logistics services, and has become one of the world’s leading independent operators.
Good relationship building is key to the development of trust and important in the current difficult global trading environment, and such meetings enable our international network of owned offices and long-standing partners to network and reinvigorate that trust, which will help them retain and gain business from clients old and new.
Our longevity stems from our ongoing focus on yield and customer service, rather than volume and sales revenue. Plus, we have remained nimble in our decision making, and swift in our response to changing market conditions. Our flat management structure is another factor in our continuing success.
Having reached the significant milestone of 55 years, our first international sales conference for several years gave participants the opportunity to explore how the local expertise provided by our own offices and exclusive agents – added to the international reach of the company’s service network – makes an unbeatable combination, enabling us to deliver service without boundaries.
2023 continues to be a year of investment for the U-Freight Group, with further growth in our global operations and services as you can read our latest newsletter, which I hope you enjoy.